Data & Privacy
Your privacy matters to us. This page explains exactly what information lodibet collects from Filipino players, why we collect it, and how we keep it safe. Please read it carefully before creating your account.
What We Collect & Why
We only collect what we genuinely need to run a safe, fair, and enjoyable platform for players across the Philippines.
When you create a lodibet account, we ask for your full name, date of birth, email address, mobile number, and a valid government-issued ID to verify your identity as a Filipino resident. This information is required to comply with Philippine regulations on online gaming and to ensure that only eligible adults can access real-money features on the platform. Your date of birth is used strictly to confirm that you meet the minimum age requirement of 21 years old, as mandated for licensed online gaming in the Philippines. We do not share your registration details with third-party advertisers or marketing networks under any circumstances. All data you submit during registration is encrypted in transit and stored securely on protected servers that are not accessible to unauthorised parties.
Lodibet automatically records information about how you use the platform, including the games you play, the bets you place, your deposit and withdrawal history in Philippine pesos, and the device and browser you use to access the site. This activity data helps us detect unusual patterns that may indicate fraud, account compromise, or problem gambling behaviour, allowing us to act quickly to protect your account and funds. Transaction records are retained for the period required by Philippine financial regulations and are used to resolve any disputes about deposits, withdrawals, or game outcomes. We may also use aggregated, anonymised activity data to improve the platform experience — for example, to understand which game categories are most popular among Filipino players and to optimise mobile performance. This data is never sold to third parties and is only accessed internally by authorised lodibet staff for the purposes described in this policy.
Like most online platforms, lodibet uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled; they do not collect any personally identifiable information beyond what is needed to maintain your session. We may also use analytics cookies to understand how players navigate the site, which pages load slowly, and where technical errors occur — this helps our team continuously improve the platform for Filipino users. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. No cookie data collected by lodibet is shared with external advertising networks or used to build profiles for targeted advertising purposes.
All personal data held by lodibet is protected using industry-standard encryption both during transmission and at rest, ensuring that your information cannot be intercepted or accessed by unauthorised individuals. Access to player data within the lodibet organisation is strictly limited to staff members who require it to perform their specific job functions, and all such staff are bound by confidentiality obligations. We conduct regular internal reviews of our data security practices to identify and address any potential vulnerabilities before they can be exploited. In the unlikely event of a data breach that affects your personal information, lodibet will notify you promptly and take all necessary steps to contain the breach and prevent further exposure. Your data will not be retained for longer than is necessary for the purposes for which it was collected, or for longer than required by applicable Philippine law.
Lodibet does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors handling your PHP deposits and withdrawals, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services, and always under strict data processing agreements. We are also required by Philippine law to share certain player information with our licensing authority and with law enforcement agencies if we receive a valid legal request or if we detect activity that we are obligated to report, such as suspected money laundering. Any third-party service providers we work with are carefully vetted and are contractually prohibited from using your data for any purpose other than the specific service they provide to lodibet. We will always inform you of any material changes to how your data is shared, in accordance with our obligations under applicable Philippine data protection legislation.
As a player based in the Philippines, you have the right to request access to the personal data that lodibet holds about you, to ask us to correct any inaccurate information, and to request the deletion of your data in circumstances where we no longer have a legal basis to retain it. You may also object to certain types of data processing or request that we restrict how we use your information while a dispute or review is ongoing. To exercise any of these rights, please contact us at [email protected] with your full name and account details, and we will respond to your request within a reasonable timeframe. Please note that some requests — such as deletion of transaction records — may not be possible where we are legally required to retain that data for regulatory or audit purposes. We are committed to handling all data rights requests fairly, transparently, and in accordance with the applicable data protection framework in the Philippines.
Quick Answers
Yes — lodibet uses industry-standard encryption to protect all personal data you submit during registration and throughout your time on the platform. Your name, contact details, and ID information are stored on secured servers with restricted access, meaning only authorised staff can view them for legitimate operational purposes. We do not share your registration data with advertisers or unrelated third parties, and we conduct regular security reviews to ensure our data protection practices remain robust. If you ever have concerns about the security of your account or your personal information, you can contact our support team at [email protected] at any time. Keeping your account credentials private and using a strong, unique password is also one of the most effective steps you can take to protect your own data.
You have the right to request deletion of your personal data in circumstances where lodibet no longer has a legal or operational basis to retain it. However, certain categories of data — particularly transaction records and identity verification documents — must be retained for the period required by Philippine financial and gaming regulations, and these cannot be deleted on request alone. To submit a data deletion request, please email [email protected] with your full name and registered account details, and our team will review your request and respond within a reasonable timeframe. We will always explain clearly which data can be deleted and which must be retained, and why. Your rights under applicable Philippine data protection law are important to us, and we are committed to handling all such requests with transparency and respect.
Lodibet does not sell or share your personal data with advertisers or unrelated third-party companies for commercial purposes. We only share data with carefully selected service providers — such as payment processors and identity verification partners — who are directly involved in operating the platform, and only to the extent necessary for them to perform their specific role. All such providers are bound by strict data processing agreements that prohibit them from using your information for any other purpose. We may also be required to share certain data with Philippine regulatory authorities or law enforcement agencies if legally obligated to do so. Any significant changes to how we share data will be communicated to registered players, and the most current version of this privacy policy will always be available at lodibet.onl/privacy-policy.
Ready to Play Safely?
Registration takes just a few minutes. One account gives you access to live casino, slots, and sports betting — all settled in PHP, all from your mobile browser, with your privacy fully protected.